Hello,

I want to run an action , using event, according to the value of a dynamic field 
( dynamic field is a check box, let say "IsCompanyTicket")

The current situation :

 dynamic field created and associated to Customer::Frontend 
 new ConfigItem added in Kernel/Config/Files/Ticket.xml
 Event module created in Kernel/System/Ticket/Event/

 In that module, I can see (print) the dynamic Field name DynamicField_IsCompanyTicket, th'at's ok
 but I DON'T know how to get the value

 I meant that something like :

  my $df_value = $Ticket{DynamicField_IsCompanyTicket}; 

 doesn't work, I got no value

 I have tried with checkbox but also textfield.

I don't kown where to look for in documentation ?

Best regards.

---------------
Bernard CHAMBON
IN2P3 / CNRS
04 72 69 42 18

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