So I played with the spec file for 7.x to get OTRS to work on RH8.0.

I had some notes about installation for anyone who tries and some thoughts

on packaging for RH8.

1. Requires:

I had to adjust the Requires list to match up with the current versions on RH8

perl-Digest-MD5 is default on RH8 and not a package

perl-MIME-Base64 is default on RH8...

sendmail replaced with MTA metapackage cause I use postfix

mysqlclient is now at 10 and is a part of mysql

apache is now called httpd

2. Auto update of httpd.conf

In the post-install, the spec file appends the include of the apache-httpd.include.conf

file to the end of httpd.conf. I did not notice this, and since it does not work with

apache2, this cause me no end of trouble to track down. this leads to 3

3. /etc/httpd/conf.d

Apache2 on RH8 has a dir called /etc/httpd/conf.d, specifically for packages.

In the install phase of the spec file, I installed the apache2-httpd.include.conf file

there as otrs.conf. When you install the package, the conf file appears under

apache and will be loaded the next time apache is loaded. (I assume this

is what you want).

4. Net-LDAP and perl-GD et al.

These two perl packaged are considered optional as they are only used as

for certain modules. Redhat though, finds references to them in code and

determines them as requirements. As they are not part of the standard distribution

and there are no contrib packages available, this is hard if you prefer to install

modules as packages.

Is is possible to separate this code into a different perl module and then package?

This would allow allow installation of these features (as well as their required modules)

to be optional.

otrs-version.i386.rpm

otrs-ldap-version.i386.rpm

otrs-GD-version.i386.rpm

5. apache2-httpd.include.conf

This file uses <IfModule> directives.

These did not work for me out of the box, and once I removed them, things worked find.

I am not sure why and did not delve into it, so there maybe something I did wrong, but,

I thought that might be usefull.

I have using this for a week and so far its pretty awesome.

Seems like you have headed in a great direction.

Many thanks for the work so far.

nIcholas