Muhammad asked a valid question.
I realize its a BIT off topic, but it comes back to the lack of diversity
in packaging
for OTRS and this lack of Diversity is going to send potential adopters to
other solutions.
Im trying to run lightweight servers.
Particularly rpm based installs tend to install tons of cruft I dont need
or want.
Last year I went to Ubuntu because, until now, it just worked 1st shot, no
messing around.
Other OS, it took me time to chase down the exact name of the package I
needed and then I lost hours in dependency hell because RPMs seldom do the
dependency checking as well as Id like.
Then I discovered Turnkey which is slimmed down Ubuntu server and I found I
could build
REALLY fast servers with it, at the cost that I did have to install a few
extra debs
to make everything work right, but its not too much of a hassle.
Example:
Ubuntu 10 to talk to my Corp mail server (emailing error reports) I add
postfix sasl2-bin
Turnkey 11 to do the same, I have to add postfix sasl2-bin AND a
sasl2-modules package.
Not too bad and I get a MUCH leaner machine in the process.
Recent installs of other apps that required dead hat, fedora centos etc have
been miserable experiences.
The problem with building from sources:
1) Almost NEVER works right 1st time, sometimes spending days chasing
problems with the make
2) With everything installed as a package, I can do a monthly list of
packages and compare
different machines so that when I upgrade a package on 1, I know which
others also need the same upgrade.
3) If doing everything from source was so great, WHY are there RPMs for OTRS
?
Im a sysadmin and I dont have time to play at being a developer.
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Muhammad El-Sergani
Sent: Thursday, June 30, 2011 1:20 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Bricked install
Hi Robert,
Why not build your own source code? Or better, use another OS, such as
free CentOS and download its available rpm?
This is very well documented and is easy to setup the whole thing
including the OS well under 3 hours.
I'm not so experienced with Ubuntu, though I've tried it once, but
I've found it to be something rather lame compared to RedHat-like
distros... just my opinion guys :)
On Thursday, June 30, 2011, Robert Woodworth
Mixture of resultrs.Ive now lost count how many times Ive wiped the machine and started from scratch. I finally found the missing piece of sasl, so now I can send mail from the otrs box Turnkey OTRS seems to be a genuine but very lean Ubuntu 10.04 OS. The newest .deb out there for OTRS is 2.4.7 so thats what Im running. While I can now send mail to otrs, Im still not receiving yet.Because the 2.4 docs dont accurately explain 2.4.7, Im having to guess a lot. Im still in the race to see if I can get a system into production before the Microsoft group can. Right now, Im using the otrs postmaster system from the otrs cron. SHOULD I be DOING THIS ? Or should I just punt and set up fetchmail ? If I dont get mail coming on to the machine, the rest is moot. Yes I know I should be running 3.0 or above, but there arent any debs for it yet so Im stuck with 2.4.7 Suggestions how to get mail on to the machine ?
-- Thanks and Best Regards, Muhammad El-Sergani. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs