pri pri wrote:
hi all i have been using OTRS on windows small business server 2003 for 4 months now. i am using version 2.2.1 and wanted to know if the system gets very
slow
if there are more than 3000 tickets in my system. i have had frequent SPAM attacks and ended up with 16- 20 thousand e-mails in my system. the system is extremely slow. i would like to know if the system will get very slow if there are more than 3-4 thousand tickets. please let
me
know if you know anything about it. thank you
Hello, I guess that one other point is that your 16-20 thousand SPAM-mails slow down the sql database. How did you handle them? Are they marked as "closed" or something like that in your database? Or did you erase them? If not, try to filter them out and then get rid oft them. Best wishes, Ivan