RE: [otrs] Cannot See Queues on Queue Line

Robert Kehl wrote:

On Saturday, April 03, 2004 12:49 AM Tyler Hepworth wrote:

...

I created a custome queue called General. I then created a ticket and assigned it to that queue. The new message notification is incremented at the top right of the display, but the General queue does not show up next to Personal and Raw.

Can it be you do not have 'rw' rights on that queue?

hth,

Robert Kehl

Logged in as root. General queue is member of "user" group. Root as full rw to "user" group. Tyler