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Today's Topics:

   1. Re: notifications not being sent (Victor Rodriguez Cortes
   2. Re: customer authentication with hashed passwords
      (Victor Rodriguez Cortes)


----------------------------------------------------------------------

Message: 1
Date: Mon, 14 Mar 2005 09:11:39 +0100
From: "Victor Rodriguez Cortes" <victor.rodriguez@valmesa.es>
Subject: Re: [otrs] notifications not being sent
To: "User questions and discussions about OTRS." <otrs@otrs.org>
Message-ID: <4235554B.29989.EBE9DC2@localhost>
Content-Type: text/plain; charset=ISO-8859-1

	Hello,

	How are you sending mails? Maybe they are stuck on your mail server or on 
the local sendmail queue -> http://doc.otrs.org/1.3/en/html/sending-email.html

	Or maybe they are not even sent! Umm... take a look at the OTRS log 
(syslog by default). And set up cron jobs! -> 
http://doc.otrs.org/1.3/en/html/cronjob.html

	Bye!


On 11 Mar 2005 at 15:41, Dave Cramer wrote:

  

Hi,

I've set up notifications but they aren't being sent. Can someone point 
me to where to look to debug ?
    

Besides enabling them in the queues seems you have to do the particular Agent and customer .try that if you haven't

I've enabled them for my queue already.

Dave

-- 
Dave Cramer
http://www.postgresintl.com
519 939 0336
ICQ#14675561

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---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---


------------------------------

Message: 2
Date: Mon, 14 Mar 2005 09:11:40 +0100
From: "Victor Rodriguez Cortes" <victor.rodriguez@valmesa.es>
Subject: Re: [otrs] customer authentication with hashed passwords
To: "User questions and discussions about OTRS." <otrs@otrs.org>
Message-ID: <4235554C.1271.EBEA2A4@localhost>
Content-Type: text/plain; charset=US-ASCII

	Hi!

	Thinking it as I write: you should look for a function that converts the password 
you receive via the web interface to the hash type used by SQLServer (I don't know 
which one is, maybe Sir Google helps you ;). Then you should be able to check the 
password with SQLServer, and allow access if it's correct. A new auth module for 
OTRS may be needed, so that it can connect to SQLServer.

	Bye!



On 12 Mar 2005 at 19:52, C D Patrick McEvoy wrote:

  

Hello all,

I'm keen to set up customer authentication with our external MS SQL Server
db. I only problem is that we hash our customer passwords. I'm sure there
will be a way around this, or perhaps someone has already done it.

If anyone has any pointers they would be very welcome. 

Also since this my first post I would like to thank everyone that has had
something to do with OTRS. It is a great piece of software and I would
highly recommend it.

---
Kind regards,
C D Patrick McEvoy

ViaVillas Limited
Managing Director
patrick@viavillas.com

    

---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---


------------------------------

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End of otrs Digest, Vol 20, Issue 17
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