Its set, but why is OTRS back up throwing that error?

 

 

 

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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Wednesday, April 21, 2010 2:15 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Back Error

 

> I have my max allowed packet size set to 1BG

You should have it in my.cnf [mysqldump] section too (and rebember to restart mysql if you make some change to cnf file).