Hi Daniel,
check your WebServer Log for requests for:
http://YourOTRSHost/otrs/public.pl?Action=PublicSurvey;PublicSurveyKey=
(replace YourOTRSHost with the host and domainname of your OTRS installation )
and you should get the amount of "Requests to show the Survey" people where invited to.
Best regards
Johannes Hoerburger
Am 05.02.2013 um 20:51 schrieb Daniel
Hi There,
is there any way to see the ClickRate?
My fault is, i saw we send 100 Mails to rate our Support but only 4 customers rated our support.
I want to check if other Customers click the link and think "OMG what questions" or if the dont click the link ans delete ne Mail unread.
I you can understand what i mean ;)
-- Mit freundlichen Grüßen Daniel mailto:daniel@linux-nerd.de
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