Worked like a champ Thanks Markus! -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Markus Ruecker Sent: Thursday, October 21, 2004 1:36 PM To: 'User questions and discussions about OTRS.' Subject: RE: [otrs] HELP! OTRS installation trouble suse 9.1 Hi TT, First of all you have to enable the module "perl" in your apache Configuration. This can be done with YaST. YaST -> Network Services -> HTTP-Server -> Module -> perl After that you have to restart your apache. Then you have to check that Apache, MySQL and otrs will be startet at Boottime (YAST -> Runlevel Editor) After these steps you can install otrs with the Webinstaller. Regards, Markus Ruecker -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of TT Sent: Thursday, October 21, 2004 6:14 PM To: otrs@otrs.org Subject: [otrs] HELP! OTRS installation trouble suse 9.1
Hi Folks,
I posted an email earlier regarding a new install but received no replies. I'm hoping someone could help me interpret the errors I am receiving. First its a new install on suse 9.1 otrs 1.3.2. When I try to connect to configure otrs via http:12.0.0.1/otrs/installer.pl I get the following error message. "cannot connect to host" This goes for local host as well. I check to see if Apache is running and its not but when I try to execute the pl script with Yast in the run level editor /etc/init.d/apache2 I get Starting http2 (prefork)syntax error on line 10 Invalid command "Perlrequire" perhaps mis-spelled or defined by a module not included in the server configuration. Any help would really be appreciated as I don't know were else to look or how to get beyond this point. Thanks for all replies!
TT
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