Re: [otrs] wrong timezone in DATE email header, OTRS 4.0.7

This is more about your MTA/SMTP server than it is about OTRS. OTRS doesn't really do anything more than use mailing APIs to adjust offset. But yes, offset on "Date" is wrong, but 9:30 UTC= 12:30 UTC+3. https://www.google.com/search?q=smtp+header+utc+offset+date On Thu, May 7, 2015 at 4:40 AM, Roman Ovchinnikov < r.ovchinnikov@paymantix.com> wrote:

Hello! Any ideas about this?

Ovchinnikov Roman, Paymantix Cell +7 (926) 262-40-05 | Email: r.ovchinnikov@paymantix.com| Skype: rovchinnikov.mm

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Hello! Recently we have installed otrs 4.0.7 and found that emails being sent from system has wrong timezone settings in Date field, for example:

Received: from mail.paymantix.com (LHLO mail.paymantix.com) (78.140.183.180) by mail.paymantix.com with LMTP; Thu, 30 Apr 2015 09:30:28 +0000 (UTC) Received: from mail.paymantix.com (localhost [127.0.0.1]) by mail.paymantix.com (Postfix) with ESMTPS id 9962116113E for ; Thu, 30 Apr 2015 09:30:28 +0000 (UTC) Received: from localhost (localhost [127.0.0.1]) by mail.paymantix.com (Postfix) with ESMTP id 8C8AA161198 for ; Thu, 30 Apr 2015 09:30:28 +0000 (UTC) X-Virus-Scanned: amavisd-new at paymantix.com Received: from mail.paymantix.com ([127.0.0.1]) by localhost (mail.paymantix.com [127.0.0.1]) (amavisd-new, port

On 30.04.2015 13:13, Roman Ovchinnikov wrote: 10026)

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with ESMTP id BT8gD6m4-Jxz for ; Thu, 30 Apr 2015 09:30:28 +0000 (UTC) Received: from otrs.paymantix.net (unknown [78.140.183.183]) by mail.paymantix.com (Postfix) with ESMTPS id 778EA16113E for ; Thu, 30 Apr 2015 09:30:28

+0000 (UTC)

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Received: from otrs.paymantix.net (localhost [127.0.0.1]) by otrs.paymantix.net (Postfix) with ESMTP id 5FF5F93 for ; Thu, 30 Apr 2015 09:30:03 +0000 (UTC) MIME-Version: 1.0 Subject: [Ticket#0100341] RE: test X-Powered-BY: OTRS - Open Ticket Request System (http://otrs.org/) X-Mailer: OTRS Mail Service (4.0.7) Date: Thu, 30 Apr 2015 12:30:03 +0000

as you can see, date in mail server messages are ok 09:30:28 +0000 (UTC)), while Date: Thu, 30 Apr 2015 12:30:03 +0000

so, offset is wrong. Server itself has UTC timezone, OTRS is configured as UTC +3 .

Not sure what else should be tweaked, googling didn't give me any insights on this.

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