Re: [otrs] Second System Email Address

21 May 2003


      Hi Frank,

On Wed, May 21, 2003 at 10:28:56AM +0200, FSackewitz@hasco.com wrote:
...
I've setup a second system email address for otrs in the AdminArea - Email 
Addresses - System Email Address Management, so people can send mails to 
helpdesk@my.local.domain. 
Where I have to say otrs, that it has to pick up emails for this account 
too?
Till now I find in the RAW-Queue only emails for otrs@my.local.domain.
You need do forward the helpdesk@my.local.domain to the local "otrs"
user (e. g. helpdesk as alias or with virtual user table, ...).
...
Frank Sackewitz
-Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--