I cannot reconfigure the apache with suexec due to limitations with Cpanel software. What I don't understand is that it worked for 1 moment yesterday, and after the db setup, and httpd restart, it wont anymore! If apache is running with nobody as the User and Group in https.conf and otrs as user and group in <VirtualHost> tag, what should I run the SetPermissions with? SetPermissions.pl /opt/otrs otrs nobody otrs nobody? Also, should this command be run using the root user? Also, Premature end of script headers: /opt/otrs/bin/cgi-bin/installer.pl What does this mean?
Please refer to Apache.org's documents on this. It's explained in detail there. Note: You cannot use 'User' in combination to suexec, don't mangle these two.
SuExec isn't trivial neither easy, but it's worth it.
Btw, upgrading to RH 9.x or whatever the current release is would help, too, I assume.
I cannot upgrade to RH9 due to Cpanel restriction again. I don't think the problem is there since yesterday it worked for a few minutes!
did it help?
No.