On Thu, Feb 25, 2010 at 11:24 AM, Sourabh Sarwate <sourabh2783@gmail.com> wrote:

Hi All,

Is their any way to add some additional fields in ticket details at customer interface side. I want to add a filed Customer ID with the existing fields (i.e. Ticket ,Age,Subject,state,queue,owner). With this I am trying to achieve that when any one access the company ticket he will know from which Customer Id the ticket is raised.

Regards,
Sourabh Sarwate