Hi, John... It seams that you have some problem with Apache configuration. When you clear the previous installation, did you so also with the related apache configuration files (I use OpenSUSE and they are in /etc/apache/conf.d/otrs.conf)? Edson. Em 20/08/2010 21:38, John Espiro escreveu:
Running: CentOS 4 with Apache 2
I had an older version of otrs installed. I deleted the database, and uninstalled the old version. I then installed 2.4.7 from the RPM.
Here's what else I did: - ./SetPermissions.sh /opt/otrs otrs apache apache apache - ./otrs.checkModules (OK) - perl -cw cgi-bin/installer.pl (OK) - perl -cw PostMaster.pl (OK)
When I go to: https://mydomain.com/otrs/installer.pl, I get: "Internal Server Error". Server logs: apache log: File does not exist: /home/webadmin/mydomain.com/html/otrs suexec.log: command not in docroot (/opt/otrs/bin/cgi-bin/installer.pl)
My /etc/httpd/conf.d/otrs.conf is the default one from the setup.
Bot really srue how to go from here....
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