On Mon, Apr 15, 2013 at 3:33 PM, Gustavo Azambuja <gazambuja@gmail.com> wrote:

Hi, its possivle lock the close tickets to edit. In other words, make impossivle to any Agent add notes, etc to one close ticket?

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Gustavo Azambuja - Linux User: 275813
http://gazambuja.com

Uruguay:牋牋 091 300 333 (Montevideo - Mobile)

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