Hello,<br><br>What a wide question! Could you please read <a href="http://doc.otrs.org/itsm/2.0/en/html/ch08.html">http://doc.otrs.org/itsm/2.0/en/html/ch08.html</a> and after that let us know if you have any doubts?<br><br>
Regards,<br><br clear="all">Leonardo Certuche<br><a href="http://www.itconsultores.com.co" target="_blank">www.itconsultores.com.co</a><br>Medellín, Colombia<br><br>
<br><br><div class="gmail_quote">On 10 November 2011 08:15, Wagner <span dir="ltr">&lt;<a href="mailto:wagnerspi@gmail.com">wagnerspi@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
Hello,<br><br>could anyone explain me, how does otrs works with Change Management?<br><br>thanks<br><br><br>
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