Dear all,
I have team leaders that will login to the customer.pl to check tickets that are open. They will need to see all tickets that have been created. This is available by the company ticket option, but I am not sure where to set this up. Can anyone assist me in this?
Vielen Dank,
Shawn Beasley
Support - IT
Cargo Future Communications GmbH
Geb. 1335
55483 Hahn-Flughafen
Tel. +49 6543 983 113
Fax +49 6543 983 119
Mobil: +49 151 12 12 8934
Email: shawn.beasley@dlh.de
Web: http://www.cfc-callcenter.de