Dear all,

In the process of my testing, i send one mail to the demo system demo@otrs.org, i could see the new ticket quickly, but if i send one mail to my owe OTRS system xxxxxxxx@yahoo.com, i must need wait more time to see the new ticket, i checked more time, but did not find any clues on this case.

Any reply is appreciated, thanks.


ENV:
OTRS 2.2.7 and CentOS 5.x


M.