Hi this is the error Error: Email address (leolafin@hotmail.com) not valid (invalid leolafin@hotmail.com (mx)! )! Comentario: Reporte de errores: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 19 12:02:58 2004 Message: Email address (leolafin@hotmail.com) not valid (invalid leolafin@hotmail.com (mx)! )! Traceback (2152): Module: Kernel::System::CustomerUser::DB::CustomerUserAdd (v1.14.2.2) Line: 295 Module: Kernel::System::CustomerUser::CustomerUserAdd (v1.15) Line: 77 Module: Kernel::Modules::AdminCustomerUser::Run (v1.7 ) Line: 130 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 609 Module: (eval) (v1.58) Line: 187 Module: ModPerl::RegistryCooker::run (v1.58) Line: 187 Module: ModPerl::RegistryCooker::default_handler (v1.58) Line: 159 Module: ModPerl::Registry::handler (v1.99) Line: 16 thanks you Leonardo