RE: [otrs] Default Text in Ticket Submission Window

Hello. One way is to add it directly to the database table. In phpAdmin, there is a column for 'Default' text when you add a new field or for an existing field. HTH. ============================================

From: "Prafulla Kumar H.S." Reply-To: "User questions and discussions about OTRS.org" To: Subject: [otrs] Default Text in Ticket Submission Window Date: Thu, 27 Jul 2006 03:46:27 -0600

Hi,

I want to put some text which will appear in the window when a customer wants to submit a ticket. Is it possible?

Regards, Prafulla Kumar

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