On Thu, 17 Aug 2006 16:15:24 +0200
Christian Schoepplein
1] Now I want to insert a "Region" item, but I want to be a: <select> <option>X</option> <option>Y</option> </select>
so users must select exactly one option, and that option of course
You have to change not only the dtl file but also the regarding frontend module to insert a select box. See for example the AgentTicketClose.dtl file and the frontend module
Kernel/Modules/AgentTicketClose.pm
Especialy the block with the different states to set might be nteresting for you.
Thak's for example files. Selectboxes in my registration now working beautifully.
2] And if this is posible, is there a way to filter incoming emails from POP3 account according to this "custom field" ? e.g.
This is only possible with a special PostMasterFilter created for this needs. See the files in
Kernel/System/PostMaster/Filter
for some example filter modules.
This is not as trivial as I believe. I must look more deeply into Perl and educate myself. Thank's for point me to right files in OTRS. Vladimir Benc