To: "User questions and discussions about OTRS." <otrs@otrs.org>
From: Marco Vannini <marco.vannini@gmail.com>
Sent by: otrs-bounces@otrs.org
Date: 01/20/2010 01:09PM
Subject: Re: [otrs] How to delete CI's

if CI and ticket are not the only thing that have to be deleted....

drop database otrs from mysql;

and proceed with steps 

3.2.4.2. Installing the OTRS database manually

from

http://doc.otrs.org/2.4/en/html/x531.html

On Tue, Jan 19, 2010 at 1:59 PM, Arpit2 G < arpit2.g@tcs.com > wrote:

Hello Everyone,
I have completed the testing of OTRS in my environment, now i want to
delete the CI's and Tickets from System. for tickets i guess we can delete
them by Generic Agent, Please guide me how to delete the CI's.

Regards
A G

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