
11 Feb
2005
11 Feb
'05
1:09 p.m.
Hello, [...]
It's an idea, but I prefer customers can view ticket status in a web page also if they are not registered, for example http://url/customer.pl?Action=CustomerZoom&TicketID=XXX [...]
No, that´s not possible in OTRS. I wish you a nice day, with kind regards, Stefan Rother -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!