Re: [otrs] update woes with current cvs

14 Mar 2004

      On Sunday, March 14, 2004 8:23 PM
Wiktor Wodecki  wrote:
...
is there any way of exporting data from an old otrs 1.2 cvs version
and to import it into a new one? The update scripts seem to have some
bugs - the result is an inconsistent database.
Could you provide some more detail that allow debugging of the
encountered issues?
...
Some hints would be appreciated :-)
For Oracle, it's the Enterprise Manager (EM) providing a bunch of tools
from snapshots on to full datafile backups to help you out there.

For MySQl, you may safely use PhpMyAdmin as a convenient GUI to
backup/restore the databse.

The raw commands to trigger a dump of an existing MySQl/PostGreSQL
database can be read from the source code of
/scripts/{backup,restore}.sh, so if anything goes wrong with
those commands: please tell us. File a bug report on:
http://bugs.otrs.org/

Regards,

Robert Kehl

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
...
- --
Regards,
Wiktor Wodecki
net mobile AG - 40470 Duesseldorf - Germany
923B DCF8 070C 9FDD 5E05  9AE3 E923 5A35 182C 9783
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Fröhlich grüßt

Robert Kehl

--
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nur Das kann er nicht sein, da muss sich einer maskiert haben.
Rainer Calmund