Hello all!

I just updated from 3.1.10 to 3.1.12 and for some reason my generic agent jobs stopped running.  I did a bit of research and I think I found the issue but am not sure how to resolve it.  Below are the commands that I have run and their results:

[root@IMESD-OTRS bin]# crontab -l -u root

no crontab for root

[root@IMESD-OTRS bin]# crontab -l -u otrs

no crontab for otrs

[root@IMESD-OTRS bin]# ./Cron.sh restart otrs

/opt/otrs/bin

Cron.sh - start/stop OTRS cronjobs - <$Revision: 1.19 $>

Copyright (C) 2001-2009 OTRS AG, http://otrs.org/

/opt/otrs/bin

Cron.sh - start/stop OTRS cronjobs - <$Revision: 1.19 $>

Copyright (C) 2001-2009 OTRS AG, http://otrs.org/

no crontab for otrs

failed

/opt/otrs/bin

Cron.sh - start/stop OTRS cronjobs - <$Revision: 1.19 $>

Copyright (C) 2001-2009 OTRS AG, http://otrs.org/

"/opt/otrs/var/tmp/otrs-cron-tmp.1748":109: bad minute

errors in crontab file, can't install.

Failed

I also verified the following lines in the generic agent cron files:

/opt/otrs/var/cron/generic_agent

*/20 * * * *    $HOME/bin/otrs.GenericAgent.pl >> /dev/null

/opt/otrs/var/cron/generic_agent-database

*/10 * * * *    $HOME/bin/otrs.GenericAgent.pl -c db >> /dev/null

Any help would be much appreciated!

Nick