Hi,<br><br>Please help me with this.<br><br><div class="gmail_quote">On Wed, Mar 10, 2010 at 1:11 PM, manish ramteke <span dir="ltr">&lt;<a href="mailto:manish.s.ramteke@gmail.com">manish.s.ramteke@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi,<br><br>What are the use cases for which one should go for creating email ticket on web interface<br>
and not phone tickets or sending a mail.<br clear="all"><br><br>Thanks and Regards,<br><font color="#888888">Manish Ramteke<br><br><br><br>
</font></blockquote></div><br><br clear="all"><br><br>Regards,<br>Manish Ramteke<br><br><br><br>