# ---------------------------------------------------- #
# insert your own config settings "here" #
# config settings taken from Kernel/Config/Defaults.pm #
# ---------------------------------------------------- #
# Agent Authentication
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = '172.27.110.123';
$Self->{'AuthModule::LDAP::BaseDN'} = 'dc=mycompany, dc=com';
$Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=my name,ou=OtrsAgent,dc=mycompany,dc=com';
$Self->{'AuthModule::LDAP::SearchUserPw'} = '12345678';
$Self->{'AuthModule::LDAP::GroupDN'} = 'cn=OtrsAgent,dc=mycompany,dc=com';
$Self->{'AuthModule::LDAP::AccessAttr'} = 'member';
$Self->{'AuthModule::LDAP::UserAttr'} = 'DN';
# ---------------------------------------------------- #
First login using DB, I set up a group in Otrs admin with the name OtrsAgent, a usr "my name" with pass=12345678, then I changed the
config.pm for LDAP.
The login form changes, but if I put a user from OtrsAgent group I get:
Login failed! Your username or password was entered incorrectly
So my questions are:
1.- what's wrong in the Config.pm?
2.- How can I login to otrs? I'tried to login with Otrs or AD users, but is not possible.
3.- How can I check if LDAP client is running OK?
Any help is wellcome, I've digg the internet and manual, but I still cant find the aswers.
Saludos
Alfredo