Re: [otrs] Performance trouble,

Please enable OTRS performance logging and post some values. To go further I'd take a look at Apache VMonitor and correlate the results with some automated replays of requests from your client by using Charles Proxy. But it's pretty strange though. I'm not a big fan of perl for webapps anyway but in most cases it's good enough. I've setup OTRS 4 with 15 concurrent agents and up to 10 customers, over 160.000 tickets and with a lot of bells & whistles. The performance was quite ok (ca. 5req/s with 95% < 0.8s). Best performance results are achieved with mod_perl2 on a dedicated server and mod_fcgid in a shared environment. Apache MPM worker had a slightly smaller footprint than the prefork MPM. Von meinem iPhone gesendet

Am 01.07.2016 um 17:34 schrieb Mimiko :

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On 01.07.2016 18:30, Vogl, Yves wrote: And you've constantly high response times (over 10s) when browsing OTRS from this client?

Yes, always. Some pages have 3-5 sec. Especially if repetitive refresh page. And it not only one client problem. I am talking about agent's module, not client's interface. Although, that interface is simple, browsing takes 1-3 sec.

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