Hello all, We are using OTRS-2.3.4. I don´t have any notificacion selected in my preferences. In spite of I get the email notification about “ Add Note”, “Owner update” or “Responsible update”. How can I disable this? I don´t have any notification selected in queue properties in admin area neither. Thanks in advance. Best regards ***********Internet Email Confidentiality Footer************* This email and any files transmitted with it are confidential and intended solely for the use of the organization or individual to whom they are addressed. It is expressly forbidden to retransmit or copy email and/or this attached files without our permission . If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of my firm shall be understood as neither given nor endorsed by it.