Glad you got it working... I've already promissed to help the OTRS team do write down a HOWTO on the subject... :-) Thomas
-----Original Message----- From: Vladimir Gerdjikov [mailto:vladimir.gerdjikov@hebros.bg] Sent: Thursday, March 18, 2004 9:04 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] CustomerAuth LDAP problem, solved
Thomas Nilsen wrote:
At first glance i cannot see any errors in your config. It looks pretty correct to me. The Agent-Frontend is the admin interface usually found as http://.../index.pl. If you log on to the agent frontend, are you able to create a new ticket and selecte a customer (click on PhoneView and then on Search Customer) or do you get errors there too?
I'm sorry, sorry, sorry..... for all troubles. I'm idiot! The key was that "SSCOPE => 'sub'" was "SSCOPE => 'sum'. Yes, not "sub", but "sum".
Bloody syntax error!!! Everything is fine now....
p.s. what do you thing about little "Active Dyrectory integration Howto" (not LDAP, but AD)?
-- Best regards, Vladimir Gerdjikov
Communication and NOS Manager, HebrosBank Head Office, +359 32/903435, +359 888 578 458 KeyID:BC821E9B from http://wwwkeys.uk.pgp.net Fingerprint: 503C 54EE C1B0 B446 DD84 5A3A 4E05 4D62 BC82 1E9B
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