Hello Friends,

I am trying to install FAQ 2.3.2 on OTRS 3.3.8 on Cent OS 6.2 and getting below error:

"Backend ERROR: OTRS-CGI-00 Perl: 5.10.1 OS: linux Time: Mon Jul 21 11:53:23 2014 Message: Package is not installed, can't upgrade!"

I am about to submit a bug report. Has anyone faced the same error and resolved?

Best Regards,
Sujeeva Tissaarachchi