Hi Mohamed-Amine,
I can confirm this issue, it is reported as
http://bugs.otrs.org/show_bug.cgi?id=4262
You might want to add yourself as CC to the bug, that way you will be
updated with any changes.
Regards,
Michiel
2009/9/17 Mohamed-Amine Kadimi
Hello OTRS guys
I'm using OTRS 2.4.4 and I had to update my Ticket.pm file to resolve this bug (events notifications not sent):
http://bugs.otrs.org/show_bug.cgi?id=4257
But after updating Ticket.pm, french characters (é à ...) are getting truncated from notification messages -answer messages works proprely-. Maybe there is a problem with the charset of the file.
Mohamed Amine Kadimi http://www.casafire.com
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