Hi All,

 

I´m interested too, I made a early post about this but I didn´t receive any suggestion.

Let me know if anyone can help

 

Thanks in advance.

 

João Zorro

Managed Services

.............................................................................................................

Novabase
Av. D. João II, Lote 1.03.2.3 . Parque das Nações
1998-031 Lisboa - Portugal
Tel. (+351) 213 836 300 . Fax (+351) 213 836 301
www.novabase.pt

cid:image002.gif@01CA8E25.624E8E50

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Justin Noel
Sent: Thursday, February 25, 2010 5:14 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] themes and freefields

 

Phillipe,

 

I'd be interested in knowing how you eventually resolve this.  I'd like to do something similar.

 

Thanks,

Justin Noel

http://www.calendee.com

On Wed, Feb 24, 2010 at 2:12 AM, Martignier, Philippe <philippe.martignier@wipo.int> wrote:

Hi there,

 

I use OTRS for different departements, each department have their own freefields, … that situation is getting messy as every department can see all freefields.

 

Do you think that I can create one theme per department and then remove the non used freefields (meaning the ones of other dpt) ?

 

Thanks for the confirmation

 

Philippe

 

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3

 


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