Hi All,
I´m interested too, I made a early post about this but I didn´t
receive any suggestion.
Let me know if anyone can help
Thanks in advance.
João Zorro
Managed Services
.............................................................................................................
Novabase
Av. D. João II, Lote 1.03.2.3 . Parque das Nações
1998-031 Lisboa - Portugal
Tel. (+351) 213 836 300 . Fax (+351) 213 836 301
www.novabase.pt
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Justin
Noel
Sent: Thursday, February 25, 2010 5:14 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] themes and freefields
Phillipe,
I'd be interested in knowing how you eventually resolve
this. I'd like to do something similar.
Thanks,
Justin Noel
On Wed, Feb 24, 2010 at 2:12 AM, Martignier, Philippe <philippe.martignier@wipo.int>
wrote:
Hi there,
I use OTRS for
different departements, each department have their own freefields, … that
situation is getting messy as every department can see all freefields.
Do you think that I
can create one theme per department and then remove the non used freefields
(meaning the ones of other dpt) ?
Thanks for the
confirmation
Philippe
Philippe
Martignier
Communications
Division
Customer
Service Section
Email : Philippe.Martignier@wipo.int
Phone
: 00 41 022 338 72 36
Building
: GB II
Office
: 0,3
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