Customer Company eh? That sounds far more useful than filling out all the CustomerIDs with hundreds of customers. I shall have to have a go with this.<br><br>Note - using CustomerIDs you don&#39;t need to update the tickets, it works immediately.<br>
<br><div class="gmail_quote">2009/4/2 Greg Pennell - HSA Global <span dir="ltr">&lt;<a href="mailto:greg.pennell@hsaglobal.net">greg.pennell@hsaglobal.net</a>&gt;</span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Lakshan,<br>
<br>
All I did was<br>
1.go into the Customer Company admin module<br>
2.add a new Customer Company - taking note of the CustomerID used<br>
3.Access the Customer Users admin module<br>
4.Update all users in the Company setting their CustomerID to the ID specified for the Customer Company in step 2<br>
<br>
Now when a customer logs into the Customer interface and selects Company Tickets they will be able to view all tickets which were created by users from that company<br>
<br>
NB - I don&#39;t think this updates existing tickets - so that will need to be done in database (ticket table)<br>
</blockquote></div><br>