Hi,

On 26 February 2015 at 14:08, Luis Daniel Lucio Quiroz <luis.daniel.lucio@gmail.com> wrote:

Currently I am setting up my own OTRS. And I have next scenario:

- Many websites, each website has its own DB. Each Website represents a service.

I have set up multiple Customer DB and users are able to log without problem. But I'd like that when user@website1 logs, he/she will see the service available automatically. When user@website2, he/she will see the other service.

Is this possible? How? I have been reading perl code and manuals but I couldn't realize how.

This is my aproach for the barely the same problem (mine is production and preproduction system)

With two virtual servers (or more )

http://otrs.domain.local

http://pre-otrs.domain.local

Two directories

/var/www/html/otrs

/var/www/html/pre_otrs

And two DDBB

mysql://otrs

mysql://pre_otrs

Notice you have many directories and uses more disk space, on the other hand you have many different OTRS in de same machine. You can automatize the process of creation new web site quite easily

No es lo mismo pero se parece. ;-)

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SALUDE3.

http://www.rodeiroag.es/http://soloeningles.blogspot.com/