
Hi Drew, On Sat, Jul 27, 2002 at 02:01:04AM -0500, Drew Mooney wrote:
[...] Q1. Anyone foresee any issues with deploying OTRS on a SuSE/Sparc box?
Nice hardware. .-) I can`t say something about the linux-sparc version. But OTRS works fine on linux for IBM S/390. So it should be possible to get it working. I heard that sparcs are powerful for databases ( better then i386). It would be nice if we get a few notes about your OTRS on sparc impressions.
Q2. Did 'GenerateTicketNumber' make it into BETA-6? It's sure not to be found in Config.pm. Review of the 'request' archive seems to indicate it's in a separate module somewhere? I'd like to use Date as part of the Ticket# rather than just an auto-incremented number appended to SystemID. I tried adding this to ~/Kernel/Config.pm: [...]
Stefan answered this [Stefan, you are telling always the true]. ,-) Ja, CVS of the next BETA7 (which will be ready in the dext few days).
Q3. Heirarchical queues [sub-queues] still on the to-do list for 1.0?
Ja.
Q4. Any idea if MySQL supports raw disk-space vice filesystem, and if so, how to configure a raw partition in Linux? [question from a colleague]
I think MySQL doesn`t support raw disk-space. You can find it out on www.mysql.com -> online docu -> FAQ. It looks like that you expact a lot of tickets! Cool. ,-)
Drew M. Mooney
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson