Re: [otrs] does AuthSyncModule automatically create users in OTRS that already exist in LDAP?

Hi Andy, On 15.12.2011, at 20:56, Andy Graybeal wrote:

I'm wondering if AuthSyncModule creates users that authenticate with LDAP but don't exist in OTRS? Or do I need to create the user manually in OTRS and simply use LDAP to auth.

You need to configure AuthModule AND AuthSyncModule, then the users username, firstname, lastname and email address is created and/or synced from LDAP to OTRS. Cheers, Nils -- http://webint.cryptonode.de / a Fractal project