Hi Alexander,
Thanks a lot.
What is ACLs?
I updated the Queue name in Sysconfig
also @ http://170.205.219.130/otrs/index.pl?Action=AdminSysConfig&Subaction=Edit&SysConfigSubGroup=Frontend::Customer::Ticket::ViewNew&SysConfigGroup=Ticket
but its not working...
After changing the queue name, in Customer
interface I can see the updated name if any ticket has been previously
raised on that queue. There updated queue name use to come. But while raising
new ticket, the modified queue get disappear. Where I need to modify queue
name more?
Pradumna Maheshwari
Tata Consultancy Services
Cell:- +919930333734
Mailto: pradumna.maheshwari@tcs.com
Website: http://www.tcs.com
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