
Hi,
What are your config options from:
Config Options: Framework -> Core::Sendmail
in OTRS agent interface.
Regards,
On Fri, Mar 5, 2010 at 11:58 AM, manish ramteke
Hi All,
Please help me with this.
On Thu, Mar 4, 2010 at 7:05 PM, manish ramteke
wrote:
Hi All,
I am trying to set config to send mails using SMTP and facing following error while creating a email ticket.
*No SASL mechanism found at /opt/otrs/bin/cgi-bin/../../Kernel/cpan-lib/Authen/SASL.pm line 74*
I have all modules installed which are required as pat of SMTP settings
(./otrs.checkModules shows these in the result) Net::SMTP Module that contains procedures to send emails. Authen::SASL SASL authentication framework, e.g. needed for the authentication against mail servers. Net::SMTP::SSL Required if you use SSL connections to your SMTP server.
Also have added sendmodule config in Config.pm file
(all appropriate values are put) $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP'; $Self->{'SendmailModule::Host'} = 'mail.example.com'; $Self->{'SendmailModule::Port'} = '25'; $Self->{'SendmailModule::AuthUser'} = ''; $Self->{'SendmailModule::AuthPassword'} = '';
I am working on otrs 2.4.5 and Ubuntu 8.10.
Please let me know reason of the error and how to overcome.
Thanks and Regards, Manish Ramteke
-- Regards, Manish Ramteke Mobile 9604861644
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