I'm also observing the same behaviour....
We are testing OTRS 2.2.1 over Windows XP
[Fri Jul 13 13:27:41 2007] [notice] Child 3884: Process exiting because it
reached MaxRequestsPerChild. Signaling the parent to restart a new child
process.
so I'm eagerly watching this thread in case someone has dealt with this
succesfully....
_____
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of pri
pri
Sent: Tuesday, July 17, 2007 06:25 AM
To: otrs@otrs.org
Subject: RE: [otrs] Apache ERROR: MaxRequestsPerChild
hi there..
i am encountering the same problem. did u find a solution for this problem.
if you do please let me know.
thank you
_____
From: "Ron Plasse"
Reply-To: "User questions and discussions about OTRS.org"
To:
Subject: [otrs] Apache ERROR: MaxRequestsPerChild
Date: Wed, 27 Jun 2007 17:09:19 -0700
Hello,
I am new to OTRS and I am trying to get my test environment stable before
rolling it out to our technical support team for help desk operations.
Apache is exiting unexpectedly after approximately 3 hours when I have two
agent clients connected to the server with the QueueView page displayed. The
page is refreshing on a 2 minute interval in each Internet Explorer window.
If I dont have any agents connected then Apache does not exit unexpectedly.
I have not changed the Apache configuration from what the installer
configured. The Apache error log is below from the time Apache was started
till the time it exited. I did a search on Google and it looks like other
users have had similar issues, but all the text is in German and all I can
make out is the Apache logs. Hopefully someone has a solution.
I have installed OTRS 2.1.7 using the installer otrs-2.1.7-001-win32.exe
into the following VMWare Server environment.
- Windows Server 2003 R2
- 768 MB of RAM
- 100 Mb LAN
- 20 GB C: drive
[Wed Jun 27 12:04:33 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev
Perl/v5.8.8 configured -- resuming normal operations
[Wed Jun 27 12:04:33 2007] [notice] Server built: Jan 9 2007 23:17:20
[Wed Jun 27 12:04:33 2007] [notice] Parent: Created child process 2028
[Wed Jun 27 12:04:43 2007] [notice] Child 2028: Child process is running
[Wed Jun 27 12:04:43 2007] [notice] Child 2028: Acquired the start mutex.
[Wed Jun 27 12:04:43 2007] [notice] Child 2028: Starting 250 worker threads.
[Wed Jun 27 12:04:43 2007] [notice] Child 2028: Starting thread to listen on
port 80.
[Wed Jun 27 15:26:37 2007] [notice] Child 2028: Process exiting because it
reached MaxRequestsPerChild. Signaling the parent to restart a new child
process.
[Wed Jun 27 15:26:37 2007] [notice] Parent: Received restart signal --
Restarting the server.
[Wed Jun 27 15:26:38 2007] [notice] Child 2028: Released the start mutex
[Wed Jun 27 15:26:45 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev
Perl/v5.8.8 configured -- resuming normal operations
[Wed Jun 27 15:26:45 2007] [notice] Server built: Jan 9 2007 23:17:20
[Wed Jun 27 15:26:45 2007] [crit] (22)Invalid argument: Parent: Failed to
create the child process.
[Wed Jun 27 15:26:45 2007] [crit] (OS 6)The handle is invalid. :
master_main: create child process failed. Exiting.
[Wed Jun 27 15:26:45 2007] [notice] Parent: Child process exited
successfully.
[Wed Jun 27 15:26:47 2007] [notice] Child 2028: Waiting for 250 worker
threads to exit.
[Wed Jun 27 15:26:47 2007] [notice] Child 2028: All worker threads have
exited.
[Wed Jun 27 15:26:47 2007] [notice] Child 2028: Child process is exiting
Thank you in advance for any help that can be provided.
Thanks,
Ron
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