Hi,

For a few days, I have two errors in system logs.


the first

DBD::mysql::st execute failed: Lost connection to MySQL server during query at /opt/otrs/Kernel/System/DB.pm line 559.
ERROR: OTRS-UnlockTickets-10 Perl: 5.8.8 OS: linux Time: Thu Jun  9 06:15:15 2016

 Message: Lost connection to MySQL server during query, SQL: 'SELECT st.tn, st.ticket_answered, st.id, st.timeout,  sq.unlock_timeout   FROM  ticket st, queue sq  WHERE  st.queue_id = sq.id AND  st.ticket_answered != 1 AND  sq.unlock_timeout != 0 AND  st.ticket_state_id IN ( 1, 4 ) AND  st.ticket_lock_id NOT IN ( 1, 3 ) '

 Traceback (18034):
   Module: /opt/otrs//bin/UnlockTickets.pl (v1.33) Line: 125

DBD::mysql::st fetchrow_array failed: fetch() without execute() at /opt/otrs/Kernel/System/DB.pm line 622.

the second

Charset encode 'gb2312' -=> 'utf-8' (¥«¥ë¥È¥»¥¸¥å£­¥ë¸üР†–ºÏ¤») not supported!
I don't know if this errors are related and I don't know what I can do for this

If somebody can help me 

Thanks

Regards,

Claude