Re: [otrs] Show picture of customer in AgentTicketZoom

28 Nov 2012

      Hi Gerald,

Thanks, I'll get right on it!

Lars

2012/11/26 Gerald Young 
...
Look at a response for valid placeholder templates. Something like <img
src="http://images.company.com/<OTRS_CUSTOMER_DATA_UserLogin>.jpg"> might
work. Also, check out one of my older posts about overloading the http-link
in CustomerUser Map: http://forums.otterhub.org/viewtopic.php?f=60&t=7787
On Mon, Nov 26, 2012 at 9:44 AM, Lars Jørgensen  wrote:
...
Hi.
I have this url-thingy: http://images.company.com/login.jpg
The "login" part actually corresponds to what OTRS calls "Login" in the
customer information box. It's a repository of pictures of all our
customers. Well, most of them. In my case, my login is "lajo" so that url
would be http://images.company.com/lajo.jpg
I would like to display a picture of the customer in that box. I can't
for the life of me figure out where to even start. So far my best bet is
LayoutTicket.pm, but as I don't know perl, I'm pretty much stumped.
Is there an easy(ish) way to get those pictures up on the page?
--
Lars
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Lars