I’m having a problem with version 2.4.1 (although it could be in other versions since this is my first) where the ticket view is not displaying the full content of some e-mails. The text is in the article table in the a_body field, but it’s just not displaying in the ticket view (or the response.) Oddly enough, my e-mail signature is showing and it seems to be working properly for some e-mails. If it matters, I’m using IIS, IE7 as my browser, MSSQL and the affected e-mails in the database are showing as text/plain; charset="us-ascii". Some e-mails with this character set are showing properly.

Would be appreciative for any help!

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