On 4/29/03 9:14 AM, "Martin Edenhofer" wrote:
No, download Kernel/System/Ticket/Number/AutoIncrement.pm revision 1.8 and add the following config option to Kernel/Config.pm.
[...] $Self->{'TicketNumberGenerator::AutoIncrement::MinCounterSize'} = 5; [...]
How does the number correlate to the ticket number? With it set to "3", my ticket number looks like: [Tkt#: 10003] I wouldn't have expected a 5 digit number with the counter size set to 3. With the number set to "2", my ticket number gets better: [Tkt#: 1004] I assume if I went to "1", the number would go to three digits. What is the leading 1 for? It seems to take up space. With the current scheme, am I capable of accumulating 1000 (1000-1999) tickets? Or 10000 (10000-19999)? Or more or less? Any problems with using 2 as the MinCounterSize? -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com Now shipping Automatic Composition Import for Mac AND Windows! http://www.automaticduck.com/products/index.html