Hi Phil, On Mon, Oct 14, 2002 at 01:58:39PM +0100, Phil Davis wrote:
One of the things stopping my team switching over to OTRS is the lack of an overall Status view showing _all_ open (inc. new) tickets no matter whether they are locked or not and who is working on them.
I have done a very quick hack to show you the sort of thing I am thinking about. This patch adds a new StatusView page. I only did the Standard theme since it needs a lot more work but is functional. [...]
Wow! It's really cool. Thanks Phil! Of course I put it into the CVS. I just added sorting links (age, state, queue, customer id, ...). PS0: I added your name to the source code header. I hope this is ok? PS1: Is it ok if I move the link (to AgentStatusView) to the utilities section? Because it's probably not a "main" view (maybe confusing). Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl