By the way, there are specific installation instructions for Ubuntu Lucid Lynx here:<br><a href="http://wiki.otrs-forum.de/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_%2810.4%29">http://wiki.otrs-forum.de/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_%2810.4%29</a><br>
<br>They would be really similar to the instructions for Debian.<br><br><div class="gmail_quote">On Wed, Apr 14, 2010 at 9:01 AM, Michiel Beijen <span dir="ltr">&lt;<a href="mailto:michiel.beijen@otrs.com">michiel.beijen@otrs.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi Adrián,<br><br>OTRS supports migration from version to version, and upgrading all the way back from 0.5 to latest 2.4.7, but NOT downgrading.<br>
As Nils said, please do a manual installation on Debian. It&#39;s not that much work and IS worth it. Debian is a nice platform.<br>
<br>If you would ever have valid business reasons to downgrade OTRS, you would need to create custom migration scripts to perform the downgrade.<br><br>((enjoy))<br>-<br>Michiel Beijen<br>R&amp;D<br><br>Follow me on Twitter: @otrsnl [<a href="https://twitter.com/otrsnl" target="_blank">https://twitter.com/otrsnl</a>]<br>

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<br><br><div class="gmail_quote"><div><div></div><div class="h5">On Tue, Apr 13, 2010 at 8:50 PM, Nils Leideck - ITSM <span dir="ltr">&lt;<a href="mailto:nils.leideck@leidex.net" target="_blank">nils.leideck@leidex.net</a>&gt;</span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><div></div><div class="h5">
<div style="word-wrap: break-word;">Hi,<div><div><br><div><div>On 13.04.2010, at 19:05, Adrián Fernández Leiro wrote:</div><br><blockquote type="cite"><span style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: &#39;Times New Roman&#39;; font-size: 16px;">I&#39;m going to migrate my server from Suse to Debian.<br>

I know that Debian has 2.2.7, and I have OTRS 2.4.7 on that Suse<br>Can I just backup the mysql data, export all configuration data (as administrator agent -&gt; admin -&gt; sysconfig -&gt; download all system config changes) and then restore?</span></span></blockquote>

</div><div><br></div></div>I strongly recommend to not use the Debian package but install from scratch on Debian.</div><div>The following link may help you: <a href="http://doc.otrs.org/2.4/en/html/x531.html" target="_blank">http://doc.otrs.org/2.4/en/html/x531.html</a></div>

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<br>Nils Leideck<br><br><font size="3"><span style="font-size: 11px;">-- <br>Nils Leideck<br>Senior Consultant<br><br><a href="mailto:nils.leideck@leidex.net" target="_blank">nils.leideck@leidex.net</a><br><a href="mailto:nils.leideck@otrs.com" target="_blank">nils.leideck@otrs.com</a><br>

</span></font></div><div style="word-wrap: break-word;"><font size="3"><span style="font-size: 11px;"><br></span></font><a href="http://webint.cryptonode.de" target="_blank"><font size="3"><span style="font-size: 11px;">http://webint.cryptonode.de</span></font></a><font size="3"><span style="font-size: 11px;"> / a Fractal project<br>

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