Hi Rivera To filter the Owner column you need to type the user name, if I'm not wrong the search is case sensitive. *Atenciosamente,* GUSTAVO ANTONIO LUTZ DE MATOS www.grupoimagetech.com.br Em qui, 21 de jun de 2018 às 08:14, Ing. Jesus Rivera < jriverar@anzoategui.gob.ve> escreveu:
Good morning, how do I operate the Owners filter in the ticket view by states? When I try to filter it, it appears blank. -- -------------------------
ING. JESÚS RIVERA TEL: 0426-4840899 DIRECCIÓN DE AIT RESPONSABLE DEL DEPARTAMENTO DE SEGURIDAD DE LA INFORMACIÓN --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs