Re: [otrs] Multiple Customer IDs in OTRS 1.3

On Thursday, August 26, 2004 12:02 PM Martin Edenhofer wrote:

I added documentation now:

http://doc.otrs.org/cvs/en/html/customer-user-backend.html

-=> Database (default) -> MultiCustomerIDs

I didn't test it so far, but have a question before I do: One needs to add/access (an)other LDAP field(s) for MultiCustomerIDs. Does this mean it isn't possible to use Multiple CustomerIDs with the built-in DB? If we rely on LDAP for multiple CustomerIDs, why not try to use LDAP features, esp. assigning multiple values to one attribute? That way, you could have multiple values for 'o' (organization), resulting in multiple CustomerIDs. Regards, Robert Kehl