Did you check my earlier response:
Last week I upgraded a customer from 3.0.6 or so to 3.0.9. I had the
same issue you described. It turned out there was a DTL file in
Kernel/Output/HTML/Standard/AdminSysConfig.dtl and also a file called
Kernel/Output/HTML/Standard/AdminSysConfig.dtl.rpmnew. When I copied
the latter on the former the issue was fixed. I thought this would be
a one-off issue so did not look deeper. Can you confirm you have the
same issue?
-
Mike
On Thu, Jul 28, 2011 at 10:35, Peter Eckel
Hi Robert,
to make this clear (at least to me):
On 28.07.2011, at 00:29, Robert Woodworth wrote:
I don't get a pull down box. That's the problem
DASHBOARD TICKETS STATISTICS CUSTOMERS ADMIN SysConfig Result Please enter a search term to look for settings.
This is how it appears on my screen. No pull down box and no search widget.
Does this make the issue more clear ?
Your page does not look like this: http://hindenburgring.com/otrs/otrs_sys_config.png (never mind the ITSM stuff such as SERVICES, CMDB, CHANGES), especially the marked part is missing? Or maybe even the whole 'Actions' element?
Wild guess: Have you already tried a different browser?
Best regards,
Peter.
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