Try using a GenericAgent Job in sysconfig.

MV

On Wed, Jan 27, 2010 at 11:52 AM, Christopher Juhlin <christopher.juhlin@gmail.com> wrote:
Hi!

In our OTRS-system we have very old tickets and now we want to replay
to all of them with one message . Is there any function that let me do
that ?


We use otrs 2.4.

Best regards
Christopher Juhlin
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